Architectural Implementation Errors and Material Discrepancies

Architectural Implementation Errors and Material Discrepancies

Jul 5, 2025
Architecture & Interiors 4 min read min read
Sample Expert Assignment Scenario – Architectural Implementation Errors and Material Discrepancies in a Luxury Residential Project

🎯 Assignment Overview:
Evaluation of a technical dispute between the employer and the contractor regarding material selection and workmanship quality in a high-end residential project, and preparation of an impartial resolution report.

👥 Parties Involved:
• Employer: A private investor based in Switzerland
• Service Provider: An Austria-based architectural execution company specializing in luxury residences

🏠 Project Summary:
The interior architectural implementation for a first-class luxury villa project in Zürich was awarded to an Austria-based firm via the Tenderely platform.
The contract scope includes:
• Interior ceiling and floor finishes
• Fixed furniture
• Bathroom fixtures
• Wall coverings
• Electrical and electronic system fittings
All design work was carried out by a separate architectural office appointed by the employer. Drawings and technical specifications were provided to the contractor for execution.

⚠️ Subject of Dispute:
After completion, the employer filed the following technical complaints:
• Flooring: Locally sourced marble was used instead of the approved Italian marble
• Bathroom Fixtures: Products installed were from different brands than those specified in the technical documentation
• Furniture Workmanship: Wardrobe doors in the bedroom were misaligned and corners were sharp
• Lighting Fixtures: Products installed were not in line with the original architectural plans
• Lack of Communication: Material changes were made without prior consultation with the employer

The service provider presented the following defenses:
• All product substitutions were made due to unavailability of original items, using equivalent alternatives of similar quality
• Material selections met technical requirements and were functionally equivalent
• All on-site changes were communicated to the employer’s representative through the platform's messaging system
• Installations and fabrication were carried out in accordance with European standards, and the observed issues may be user-related

🤖 AI-Assisted Workflow:
Tenderely’s AI assistant collects complaints and defenses through direct communication with both parties. The compiled data includes:
• Implementation contract and technical specifications
• Architectural drawings and material/furniture/MEP fixture lists
• Site photos and installation footage
• Invoices and product barcodes
• Messaging records within the platform
• Delivery timeline and approval logs within the platform
• Summaries of the employer’s complaints and the contractor’s responses (compiled by AI)
The expert proceeds directly to technical analysis without spending time on interviews or correspondence with the parties.

🧑‍⚖️ Expert Responsibilities:
1. Evaluate the compliance of material selections with the technical specifications
2. Analyze workmanship quality and detail resolutions using visual documentation
3. Determine whether product substitutions were communicated and documented properly
4. Assess whether the final implementation aligns with the project's aesthetic, functional, and technical objectives
5. Perform on-site inspection if necessary
6. Prepare a technically justified and impartial resolution report for the parties

📄 Expert Report Must Include:
• Project summary and positions of both parties
• Compliance analysis of each material and design detail
• Observational assessment of installation and fabrication errors
• Review of the communication process: Was approval granted? Were instructions provided?
• Conclusion and proposed solutions: assignment of responsibility, recommendations for rework, and possible compensation

⏱️ Duration:
The expert is given 10 business days to complete the assignment via the platform.

💰 Payment:
Upon completion and approval of the resolution report, the expert will receive full payment as agreed.

🔒 Confidentiality & Impartiality:
The expert's personal information is not shared with the parties. There is no direct communication between the expert and the stakeholders.
All documents are provided by the platform and the process is carried out under a Non-Disclosure Agreement (NDA).
Thanks to AI support, the expert focuses solely on technical analysis and resolution.

This assignment is suitable for professionals experienced in architecture, interior design, luxury residential construction, material specification management, and implementation supervision.