Expertise & Performance

1. How is my performance evaluated?

For every dispute resolution task you undertake, the system monitors and periodically analyzes your performance based on the following key criteria:

Timely Delivery

Completion of reports and resolution within the expected time frame.

Evaluation Quality

Depth of analysis, consistency, and impartiality — assessed through feedback from both parties and the system.

Communication & Collaboration

Clarity, respectful language, and effectiveness in communication when requesting additional information from parties.

Task Acceptance Rate

Frequency of accepting assigned tasks (your level of active contribution).

Ethical Compliance

Adherence to principles of impartiality, confidentiality, and platform guidelines.

All performance data is securely stored and accessible only by platform administrators. It is used solely to build an internal performance profile for each expert.

Experts who consistently perform well and contribute regularly are given priority in future task assignments and may be offered additional benefits and opportunities over time.

2. Is there a minimum number of tasks to stay active?

No, there is no mandatory number of tasks you must complete to remain active on the platform.

Tenderely evaluates expert contributions based on voluntary participation and professional availability. However, to ensure that the expert pool remains current, reliable, and accessible, the system periodically reviews expert activity levels.

Accordingly:

Experts who remain inactive or do not accept tasks for an extended period

May be re-evaluated or placed in a lower priority tier.

Activity is not only based on the number of completed tasks, but also on factors such as responsiveness to task notifications, up-to-date profile information, and communication responsiveness.

By regularly accepting tasks or responding to system prompts, you improve your visibility and priority within the expert network.

3. Will I need to collaborate with other experts?

Yes, in certain types of projects or disputes, multiple experts may be assigned to ensure a comprehensive and effective resolution process.

This typically applies in situations such as:

Projects requiring multidisciplinary assessments (e.g., both technical and legal analysis),

Large-scale or complex disputes,

Special cases where one of the parties requests it, or the platform determines that multiple expert opinions are necessary to ensure neutrality.

In such scenarios, the system selects suitable experts and clearly defines their roles. Each expert:

Conducts evaluations strictly within their area of expertise,

May participate in limited collaborative sessions when necessary,

But ultimately submits an independent technical report based on their findings.

All communication, task coordination, and document access are managed through the platform. Experts do not have access to each other's personal information and only see content relevant to their assignment, as authorized by the platform.

This structure promotes collaboration without compromising confidentiality, neutrality, or professionalism.

4. Can I update my areas of expertise later?

Yes, your area of expertise can be updated over time.

Tenderely offers a flexible structure that supports the professional growth and evolving competencies of its experts.

As a registered expert, you may update your profile to reflect changes such as:

Obtaining new certifications or qualifications,

Expanding your experience into new domains,

Shifting into a different sector or specialization.

All updates are subject to verification through the platform. Any newly added expertise must:

Be supported with relevant documents,

And, if necessary, be validated through internal assessments or reference checks.

This process ensures that all expertise listed on the platform remains credible, up-to-date, and aligned with Tenderely’s high-quality standards.

Updated expertise information is actively considered by our AI-powered task matching algorithm.

As your competencies evolve over time, this ensures you are matched with more suitable and higher-impact projects aligned with your current skillset.

To update your area of expertise, you can:

Use the “Update My Expertise” section in your profile, or

Contact our support team for assistance.

Keeping your profile up to date increases your visibility within the platform and enhances your chances of being selected for projects that match your most recent qualifications.

5. Will there be ratings or reviews on my profile?

No, expert profiles on the Tenderely platform are not subject to external evaluations, ratings, or public comments.

Expert performance is monitored and assessed solely within the platform’s internal processes. These evaluations are based on specific criteria such as:

Task delivery timelines,

Quality of technical analysis,

Communication conduct, and

Compliance with ethical standards.

However, this performance data is strictly confidential and is not shared with users or other experts under any circumstances.

The aim of this system is to maintain transparency while ensuring that experts can perform their duties independently and without external pressure.

At Tenderely, the reputation of experts is protected not by public feedback, but through a fair and impartial internal evaluation system.

6. How can successful tasks contribute to my career?

At Tenderely, every successfully completed assignment not only enhances your reputation within the platform but also contributes significantly to your professional career.

By taking part in dispute resolution tasks on the platform, you will:

Gain hands-on experience in your field of expertise,

Strengthen your skills in impartial evaluation and structured reporting,

Build global competencies by engaging in international projects.

In addition, your personalized performance history within the system allows you to:

Be prioritized for more complex and high-profile assignments in the future.

The professional performance you demonstrate on Tenderely offers more than just in-platform advantages — it becomes a valuable and prestigious asset to your overall career portfolio.

7. Does Tenderely provide expert references to other employers?

Yes. Tenderely may connect professionals who have successfully completed assignments on the platform and whose expertise has been verified by the system with its global network of employers.

This process is initiated only after obtaining the expert’s explicit consent. Once consent is given, the expert’s contact details and professional profile may be shared with interested employers — both domestic and international — to support potential collaboration opportunities.

Thanks to Tenderely’s global structure, our experts are not limited to assignments within the platform. They also gain the opportunity to participate in professional projects across various countries, turning their platform-based expertise into international career prospects.